Privacy Policy for ColumbiaStructure.com

Effective Date: [06/01/2025]

Columbia Structure (“we,” “our,” or “us”) operates ColumbiaStructure.com and is committed to protecting the privacy of visitors, customers, and anyone who submits information through our website lead forms. This Privacy Policy explains how we collect, use, store, and protect customer information submitted through inquiry forms, quote request forms, design tools, and other lead generation features on our website.

1. Information We Collect

When you submit information through lead forms on ColumbiaStructure.com, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Project location

  • Project details (such as building size, use, and budget range)

  • Any additional information voluntarily submitted in message fields

We may also automatically collect limited technical information such as IP address, browser type, device type, and website interaction data through cookies and analytics tools.

2. How We Use Customer Information

Information submitted through our lead forms is used strictly for legitimate business purposes, including:

  • Responding to inquiries and quote requests

  • Providing estimates, consultations, and project details

  • Communicating about pole barn kits, construction services, and related offerings

  • Improving our website, services, and customer experience

  • Internal record keeping and sales follow up

We do not sell customer personal information to third parties.

3. Legal Basis for Collecting Information

We collect and process customer information based on:

  • Customer consent when submitting a lead form

  • Legitimate business interest in responding to service requests

  • Compliance with applicable laws and consumer protection requirements

4. Information Sharing and Disclosure

We may share customer information only when necessary to operate our business, including:

  • Internal team members and estimators

  • Trusted service providers assisting with website hosting, CRM systems, or email communications

  • Legal authorities when required by law

All third party partners are expected to maintain reasonable data protection standards.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction. Lead form data may be stored in secure customer relationship management systems, email platforms, and encrypted hosting environments.

While we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

ColumbiaStructure.com may use cookies and analytics tools to:

  • Understand website traffic and user behavior

  • Improve website performance and usability

  • Optimize marketing and advertising efforts

Users may disable cookies through their browser settings if desired.

7. Your Privacy Rights (United States and Washington State)

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain communications

To exercise any of these rights, you may contact us using the information listed below.

8. Data Retention

We retain lead form submissions only as long as necessary to fulfill the purposes outlined in this policy, including customer service, legal obligations, and business record keeping.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of any third party sites they visit.

10. Children’s Privacy

ColumbiaStructure.com is intended for use by adults seeking construction and building services. We do not knowingly collect personal information from children under the age of 13.

11. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact:

Columbia Structure
Website:
https://ColumbiaStructure.com
Phone: (360) 957-8847
Email: Projects@ColumbiaStructure.com