Privacy Policy for ColumbiaStructure.com
Effective Date: [06/01/2025]
Columbia Structure (“we,” “our,” or “us”) operates ColumbiaStructure.com and is committed to protecting the privacy of visitors, customers, and anyone who submits information through our website lead forms. This Privacy Policy explains how we collect, use, store, and protect customer information submitted through inquiry forms, quote request forms, design tools, and other lead generation features on our website.
1. Information We Collect
When you submit information through lead forms on ColumbiaStructure.com, we may collect the following personal information:
Full name
Email address
Phone number
Project location
Project details (such as building size, use, and budget range)
Any additional information voluntarily submitted in message fields
We may also automatically collect limited technical information such as IP address, browser type, device type, and website interaction data through cookies and analytics tools.
2. How We Use Customer Information
Information submitted through our lead forms is used strictly for legitimate business purposes, including:
Responding to inquiries and quote requests
Providing estimates, consultations, and project details
Communicating about pole barn kits, construction services, and related offerings
Improving our website, services, and customer experience
Internal record keeping and sales follow up
We do not sell customer personal information to third parties.
3. Legal Basis for Collecting Information
We collect and process customer information based on:
Customer consent when submitting a lead form
Legitimate business interest in responding to service requests
Compliance with applicable laws and consumer protection requirements
4. Information Sharing and Disclosure
We may share customer information only when necessary to operate our business, including:
Internal team members and estimators
Trusted service providers assisting with website hosting, CRM systems, or email communications
Legal authorities when required by law
All third party partners are expected to maintain reasonable data protection standards.
5. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction. Lead form data may be stored in secure customer relationship management systems, email platforms, and encrypted hosting environments.
While we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
6. Cookies and Tracking Technologies
ColumbiaStructure.com may use cookies and analytics tools to:
Understand website traffic and user behavior
Improve website performance and usability
Optimize marketing and advertising efforts
Users may disable cookies through their browser settings if desired.
7. Your Privacy Rights (United States and Washington State)
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain communications
To exercise any of these rights, you may contact us using the information listed below.
8. Data Retention
We retain lead form submissions only as long as necessary to fulfill the purposes outlined in this policy, including customer service, legal obligations, and business record keeping.
9. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external sites. Users are encouraged to review the privacy policies of any third party sites they visit.
10. Children’s Privacy
ColumbiaStructure.com is intended for use by adults seeking construction and building services. We do not knowingly collect personal information from children under the age of 13.
11. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact:
Columbia Structure
Website: https://ColumbiaStructure.com
Phone: (360) 957-8847
Email: Projects@ColumbiaStructure.com